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Our Customer Commitments       

At Busselton Water, we take a lot of care to ensure that your rights as a customer are protected and enhanced.

Improving and maintaining our Customer Service is of very high priority.

Our Customer Commitments document has been developed to highlight our commitment to customer service and to inform you of your rights as a customer of Busselton Water.

The initiatives outlined in Our Customer Commitments illustrate our dedication to serving you better, through a commitment to 24 hour service, efficient responses to your enquiries and provision of a “second to none” delivery of water to our customers.

Our Customer Commitments document is available from our Administration Centre (1 Fairbairn Road, Busselton) and it can also be accessed here

You can also obtain a hard copy of Our Customer Commitments by calling 9781 0500 or by clicking here.