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Having Difficulty Paying Your Water Bill?       

We understand that sometimes it's difficult to pay accounts on time.
That’s why we have a range of flexible payment options that can be tailored to meet your needs.
 
By working together we can find a solution.
 
Our Customer Service representatives will be sensitive and supportive. Our team will always handle your enquiry in confidence and with fairness and compassion.
 
For customers with special needs this information can be made available in alternative formats. 
 

Please call us on 9781 0500 to make a request.

Click here for a printable information brochure

Click here to view Busselton Water's Financial Hardship Policy