Water Quality Matters
Busselton Water would like to assure residents that the water issues being experienced in some areas, such as discoloured water, is only temporary.
If you are experiencing discoloured water flushing your taps may assist. If the problem persists please contact us on 9781 0500.
The water is safe to drink.
An extensive flushing program is in progress and the water will return to a clear state, in the affected areas, in the near future.
We would like to thank residents for their patience during this time as we introduce a more robust water disinfection system to Busselton.
Water Testing
Samples of water are regularly collected from Busselton Water's four Plants and other various locations throughout the Busselton townsite.
These samples are forwarded to accredited laboratories for bacterial analysis with the Health Department of WA also receiving the results. Any remedial action considered necessary by the Health Department is carried out promptly by Busselton Water.
Regular Salinity Tests of water are also carried out by Busselton Water.
Rockwater Pty Ltd is Busselton Water's Hydrogeological Consultant.
Busselton Water staff collect water samples for chemical and microbiological analysis, measure water levels, pumpage, electrical conductivity and pH. This data is centrally collated for the compilation of annual monitoring reports to meet the requirements of groundwater extraction licenses issued by the Department of Water and a water supply operating licence issued by the Economic Regulatory Authority.
Groundwater monitoring reports are submitted to the Department of Water in accordance with the conditions specified in the relevant Groundwater Licence issued to cover the activities of the licensee.
Click here to view Busselton Water's Drinking Water Memorandum of Understanding with the Department of Health.
Click here to view Busselton Water's Drinking Water Quality Policy (Policy W030) as adopted by the Board on 18th October 2010.
Click here for Backflow Prevention - FAQs
Water Hardness – Conversion Guide for European Dishwasher
European Brand Dishwashers require customers to add softening agents if their water is too hard. They quote water hardness measurements in “mmol”. Australian readings are in mg/l or ppm. Below is the conversion guide:
Conversion Chart
|
Category
|
Mmol/l
|
Ppm (mg/l)
|
|
Very soft
|
0-0.89
|
0-89
|
|
Soft
|
0.89 – 1.79
|
89 – 179
|
|
Medium – Hard
|
1.79 – 2.69
|
179 – 269
|
|
Hard
|
2.69 – 3.59
|
269 – 359
|
|
Very Hard
|
3.59+
|
359+
|