Step up to water savings

With the average Busselton Water residential customer using around 300 kilolitres per year, combined with some of the lowest water rates in the country, Busselton residents have an opportunity to save money this financial year, by saving water.

Busselton Water has a stepped billing system, a form of tiered charges that are activated only after water use reaches a certain threshold.

Busselton Water CEO Chris Elliott explained that water use is reset each year on 1 July and is measured annually between 1 July and 30 June.

“Three times a year – in October, February and June – we read the water meters and send out a bill that is made up of two components – your water consumption and your supply charge,” Mr Elliott said.

“Stepped billing means that the rate you are charged for your water increases in line with your cumulative annual water consumption.

“It gives every Busselton Water customer an incentive to be water-wise year-round – not just in summer because, at the end of the day, if you use less water throughout the year, you’ll end up paying less.

“So while we do everything we can to keep water charges low, the rest is really up to the consumer. If you’re not water wise, you will see this reflected in your bills, as they get bigger over the year.”

Busselton Water has six stepped charges for water use in residential properties, set each year by the State Government. Here are the latest water charges which apply from 1 July 2017.

In addition to your water usage charge, a standard residential supply charge of $201.89 is charged in instalments and shown separately on each bill.

You can find everything you need to know about stepped billing right here or on your Busselton Water invoice.